[GM] So, what now?

[o_patrao]

this gm's need to start doing something quickly

[[GM] Kicker]

Hi z00t,

Thanks for the update, I wanted to know if it is the same error for everyone and not different random errors, sometimes you can have the same error message but have a completely different problem.

We have already been looking into this and hope to have it fixed as soon as possible.

Cheers,

[z00t]

You guys really are just as in the dark as we are, aren't you?

To quote another member from a similar thread

Well, you may have difficulties typing your password properly, but not all of us.

Gamekiss uses a account system which allows for 3 ways to login.
1 Using a gamekiss created account
2 Using GMAIL+ login
3 Using Facebook login

After the latest launcher update some people who are using a direct gamekiss account are unable to login, even when typing their password correctly.
This is likely caused due to the new implementation of the gmail & facebook login, where there is something bugging out in the database.
Even when changing the password, the same screen still comes up.

In fact, if you mistype your password the launcher will simply state 'login fail' and the game won't even launch at all.
I'm glad the game works for you, and while your feedback is appreciated, stating something as a solution to a problem you are not even aware of, is just misleading.

I'll do my best to explain what is happening, without having any client data in front of me:

1) Logging in at the launcher works FINE. The launcher recognizes incorrect logins. It will even tell you login failed BEFORE it launches the game, if your login information is incorrect. This means that the launcher is in fact verifying the login with Gamekiss database BEFORE it launches the game.

2) The "Incorrect password, try again" error occurs IN-GAME, where the login box used to be.

3) My GAMEKISS account is a "gmail" email address. This could be relating to the integrated google login, but I don't believe so, as accounts created in this fashion are dynamically generated. I have been told by another "gmail" Gamekiss acccount holder, that logging in with Google integration creates a new account, and brings you to the "Create Manager" screen in game, but there is no characters present on the account. This leads me to believe that google integration does not rely solely on the google email, but creates a dynamically generated accountname to avoid conflict in the database.

My conclusion, is that the login information being inputted into the launcher, is not carrying over correctly to the client, causing a login error IN-GAME. In my history with using launcher-based games...there is usually login parameters that are passed onto the client, usually as a combination of the usernameassword entered, or a form of encrypted salt/hash that loads the correct account data from the DB.

[[GM] Kicker]

Hi guys,

Have you tried changing your passwords using the change password function?

[BlackCat]

I bet it's one guy with multiple accounts xD

We should help him and copy this message and send it every where we must help the company they cant do every thing alone ! letz do dis

[Maou]

Best answer machine i ever saw keep it up ^_^

I bet it's one guy with multiple accounts xD

[BlackCat]

Mogu;n76228]

Greetings, Footballers

We are sorry for the inconvenience. We are aware of the issue concerning the log-in update and we are receiving mixed results, We have already forwarded this issue to the appropriate department for them to address the matter.

Regards.

Best answer machine i ever saw keep it up ^_^

[[GM] Mogu]

Are we to expect some sort of official response to the issues this recent patch has caused? Many cant login.

Greetings, Footballers

We are sorry for the inconvenience. We are aware of the issue concerning the log-in update and we are receiving mixed results, We have already forwarded this issue to the appropriate department for them to address the matter.

Regards.

[gamingthan]

dun worry, i'm sure a gm will popup and tell u, they can't answer ur question but it will br forwarded to the dev team for examination, pls gamekiss fix what u break before u start giving more stuff to fsb2, till now it's been an addition for them = a bug for us . FSB2 gets crews mode we get matchmaking bug / FSB2 will get oficial tournaments held by u and we get login bug, why TYVM.

[BlackCat]

gm be like : hmm let me think what to do ... I GOT IT LETS EXTEND THE EVENT TILL 20 OCTOBER !