Can't get free Special Character after reaching lev. 50

[Akasha]

Hello,
As I said, I've reached level 50 with my first and only character, but I don't see any special character coupon in my lockroom. Is this a bug? =: (

Thank you for your time

[[GM] Swift]

Hello Akasha,

Please send us the following information at http://freestyle2.gamekiss.com/support/myquestion so we can look into your account:

1. Character name
2. Level(s) you missed the level up rewards.

[Akasha]

Swift;n146469]Hello Akasha,

Please send us the following information at http://freestyle2.gamekiss.com/support/myquestion so we can look into your account:

1. Character name
2. Level(s) you missed the level up rewards.

Thank you for the quick answer, I've just sent the informations you required