LVL 50 GIFTBOX STILL NOT ABLE TO RECIEVE

[ezecool7]

Please give me my lvl 50 giftbox that I deserve.. the giftbox is still in the event tab and I'm already lvl 50 but still I can't receive the giftbox.. please fix this GMs! thank you...

[[GM] Swift]

Hi ezecool7,

We apologize for the inconvenience, please send us a support ticket for this issue.
http://support.gamekiss.com/qa/supportCenter.d5

Thank you

[ezecool7]

Do I still need to post a photo as evidence on support ticket sir? I can't seem to attach the photo in the support ticket..

[[GM] Winter]

Hi ezecool7,

You don't need to attach the photo, sending us ticket at the support center would be enough.

Thanks