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Upgrade Clothes Bug

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  • Upgrade Clothes Bug

    Hello there,
    i tried to upgrade my clothes and even though they charged my points, upgrade never done.
    Thank you

  • #2
    Hello gpat,

    I would be more than happy to assist you further with your concern, however please provide me with more information about the problem you are experiencing.

    Kindly send us a suppport ticket with the requested information below.

    1.) The name of the exact item you are upgrading

    2.) The time and date you tried to upgrade the item (Server Time)

    3.) A more detailed explanation of the issue

    And a screenshot of the error or items you are trying to upgrade

    We await your response regarding this issue so we can assist you as soon as possible. http://support.gamekiss.com/faq/index.d5

    Thank you!

    Comment


    • #3
      are you aware upgrades can fail gpat?

      Comment


      • #4
        It happened again. I tried to upgrade my clothes for 5.000 points each and although my points were charged, i didnt get the upgrade.. Why is this happening?

        Comment


        • z00t
          z00t commented
          Editing a comment
          It can fail, many times before succeeding

      • #5
        Hi gpat,

        We are sorry but your upgrade is failing, the higher the level the item becomes the harder it is to upgrade it and the chances of failing becomes higher.

        If it fails you will be charged points and the stat will not chang

        Comment


        • #6
          Originally posted by [GM
          Kicker;n67720]Hi gpat,

          the higher the level the item becomes the harder it is to upgrade it and the chances of failing becomes higher.

          If it fails you will be charged points and the stat will not chang
          Where is this one IN the game? I should have know this one before trying to upgrade. This one is unfair and illegal. I played so many matches to earn these points and you tell me this? You want people play the game while you steal points from them by NOT telling the truth about the gameplay? What if these were REAL money? I want my points back otherwise i'm sorry but i'm not going to spend real money in a game that doesn't have the basics.

          Comment


          • [GM] Kicker
            [GM] Kicker commented
            Editing a comment
            Hi gpat

            I will let the dev team know how you feel about it, maybe we can add a warning or a message that the upgrade can fail
            Last edited by [GM] Kicker; 07-24-2014, 12:48 AM.

        • #7
          Noone GM answers?

          Comment


          • #8
            i have the same

            Comment

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